How to Use This Book
Start with a situation you can influence. It might be an unclear
priority, a colleague who wants to develop a skill or a task that keeps
returning to you for approval. Write down what you want to
understand before choosing a chapter.
Coaching, mentoring and leading overlap, and each can call for a
different response. A coaching conversation can help a colleague
develop their own next step. Mentoring can offer experience and
options. Leading may require making a decision, setting a standard or
removing a constraint.
